Shipping & Returns

Shipping:

All orders ship FedEx next day delivery and only to physical addresses. No PO Boxes please. Black River Caviar cannot be held responsible for delays due to weather or other natural disasters.

Returns:

Black River Caviar is happy to replace product if product is received in unacceptable condition. Due to the perishability of our products we cannot accept returns. Please contact us directly by email at [email protected].

Refunds:

If unhappy due to poor quality or delayed delivery caused by neglect from Black River Caviar or delay caused by our shipping company and not weather related we will be happy to refund 100% of the purchase price. Please contact us directly by email at [email protected].

Cancellation Policy:

Orders must be cancelled 24 hours prior to shipping. Please contact us directly by email at [email protected].

Privacy:

Black River Caviar will not share any personal data with a third party.

Black River Caviar welcomes your questions or comments regarding the shipping policies:

Black River Caviar North America, LLC
3821 Falmouth Road, 3A
Marstons Mills, MA 02648

Email Address:
[email protected]

Telephone number:
+1 774-238-9851

Effective as of May 1, 2023